Hi everbody, Dreamhost`s Supervisor ended our chat in a very rude way 2 minutes ago. As a customer, I want to complaint this person.
His nickname HOffman . 2 people couldn`t solve my problem for 2,5 hours and then this supervisor said me to give up writing with caps although I was not texting with caps. They can look into my conversation. I had written with CAPS at the beginning because of seeing easily where I left and then when this supervisor took the our process, I told him pls ask your colleque where we remained, because I don`t wanna spend much more time there.
And he sent me an automatic message. Then I wrote PLS DONT SEND ME AUTOMATIC MESSAGE... Then I continued to texted them without any caps. He/She ended my conversation and blocked me for all chat windows.
I`m a Blogger and I was trying to solve my problem. It`s from hosting side- DREAMHOST. If they take care their customer relations, I hope they do something on this item. I purchased a service from them.
And I`m completely disappointed now...This is the worst experience for me up to now... I`ll tell this story on all platforms where I can touch.
I`m sharing the last part of our conversation attached. Burcu Ergin Erkus
Review about: Dreamhost Technical Support.
Reason of review: Плохое качество обслуживания клиентов..
Preferred solution: Представитель компании должен предложить решение проблемы.
I didn't like: Behave the customers on a rude way.